The healthcare system has been presented with a variety of challenges including the COVID pandemic, staffing shortages, decreased hospital bed capacity, excessive emergency department patient volumes and increased EMS unit wall times. These challenges compelled us to look for alternative pathways to care. This presentation will discuss our experiences using telemedicine and community paramedicine to navigate alternative pathways to care while highlighting our limitations, successes, patient outcome data, and future goals.
Learning Objectives:

Upon completion, participant will be able to identify patients who may benefit from a community paramedic response and / or telemedicine visit as an alternative pathway to care.
Upon completion, participant will be able to describe implementation limitations and success experienced by Novant Health New Hanover Regional Medical Center EMS.
Upon completion, participant will be able to recall Novant Health New Hanover Regional Medical Center telemedicine and community paramedic response outcome data.